WHAT TYPES OF INFORMATION DOES DIFIN COLLECT FROM ME?
Information we collect about you
We collect Personal Information from you to help you use our services. When we say “Personal Information,” we mean information that specifically identifies you.
We collect this information in a number of ways. You are asked to provide Personal Information to us while submitting loan applications, registering to use our Website, discussing your application with us, providing feedback to us, or transferring funds when using our services. Examples of few Personal Information include:
- Your Name
- Your Address
- Telephone Number
- Email Address
- Aadhar No
- Bank Account Details
- Employment Information
- Salary Information
We may supplement the Personal Information you submit to us with information from third-party sources. For example, in an effort to protect the integrity of your account and if permitted under applicable law, we may supplement your registration Information with address standardization data to verify the address you have entered is valid and to protect you against identity theft.
We do also collect other information, which is data about your use of third party websites or services. It is used to help us understand consumer trends, needs, interests, and preferences so we can improve our products and services.
DiFin also collects demographic information, which is anonymous, and may include:
- Date of Birth
- Geographic Area
- Social checks and behavior from Facebook, LinkedIn and Google
In the case of employee-sponsored plans, where we partner with employers to offer our products to their employees, we will collect information from both the employer and employees. This includes, but is not limited to, employer name, plan participant names, length of employment, annual income, addresses, dates of birth, email addresses and other relevant information needed to verify the identity and employment of plan participants.
As a company engaged in facilitating lending, DiFin both receives and transmits data to credit reporting agencies like EXPERIAN, CIBIL, UIDAI, CERSAI, and other financial institution like BANKS and NBFC’s. We keep on adding the partners as per the business requirement and standard industry practices. Further we partner, collaborate and engage with these agencies and financial institutions to assess your creditworthiness and to prevent fraud and identity theft. This is done as part of our regular underwriting, fraud prevention and loan servicing processes.
Information we collect in these reports includes, but is not limited to:
- Information about open and closed credit accounts, including the date opened, the date closed (if applicable), the latest reported monthly balance and monthly payment, willful default, written-off, suit filed restructuring etc.
- Information about credit inquiries
- Information about late payments and collection actions occurring on open and closed credit accounts
- Information regarding public records of bankruptcy, judgements, tax liens, and other payment statuses
- The credit score produced by the credit bureau providing the report
- The Experian-hunter fraud check
Correcting information maintained by the credit bureaus
Information related to your creditworthiness is maintained by the credit bureaus. If you find that there is an error or you want to dispute the information found in your credit report, please contact the respective credit bureaus at your end. To know the number of credit bureaus and related agencies, kindly contact them through their respective websites.
Website Use and Logging Data (Analytic and Reporting Technologies)
DiFin also collects information about your computer or mobile device to improve and evaluate your use of our website and our services. We may gather data such as your browser type, operating system, loading or exiting of web pages, and the Internet Protocol (IP) address of your computer or device. Like the operators of most websites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, and the dates and times that the Website and the DiFin Services are accessed. We also contract with several online partners to help manage, monitor and optimize our Website and the DiFin Services and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. To do this, we may use web beacons and cookies.
Please note that any information, photos, contact information, email addresses, videos, and other content you post to your profile on DiFin website is available to everyone using that service. The information you share is available to everyone accessing that service, and may be read, collected or used by others for any purpose, including sending you unsolicited messages.
Information We Get from Others
Like other advertisers, we contract with third parties to place advertisements for our products and services on websites that are not our own. We place these ads where we think they are likely to be most relevant. These advertisements on third-party websites allow us to track responses to our ads. We and our affiliates use this information to track the performance of our advertising and marketing campaigns by using tools like cookies, web beacons and similar technologies. We use these tools to collect and store information about your visits, page visits and duration, and the specific ad or link that the user clicked on to visit the site. We don’t gather Personally Identifiable Information during this process.
Communications with Us:
If you communicate with us regarding the Website or the DiFin Services, we will collect any information that you provide to us in any such communication.
HOW DOES DiFin USE MY INFORMATION?
Personal Information: We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving the Website, fulfilling requests for information, , and providing customer support. Your Personal Information shall also be shared with the other members of this website. Upon acceptance of these terms and conditions, you hereby grant an unequivocal and absolute consent to share your Personal Information (but not your Sensitive Personal Data /Information) with third parties. DiFin is not required to seek your consent once again in respect of sharing your Personal Information with third parties. We would further share your information with marketing agencies and other businesses if we in our sole discretion understand that your information may be used to market a product or service. The term Personal Information shall include your name, address, e-mail id and mobile phone number but it shall not include any data in relation to your financial status, income statements, earnings, source of earnings, personal identification numbers, passwords, code numbers, bank account numbers, credit card numbers, expiry dates relationship numbers, CVV numbers, encryptions, cookies and other such electronic details.
Non-Personal or Other Information: We use Non-Personal Information or Other information to track the use of the Website and the DiFin Services and for other internal purposes, such as providing, maintaining, evaluating, and improving the DiFin Services and the Website.
WHEN WILL DIFIN DISCLOSE MY INFORMATION TO THIRD PARTIES?
Disclosure to Successors: We may disclose your Personal Information to any successor-in-interest of ours, such as a company that acquires us. In the event DiFin goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information.
Disclosure to Unaffiliated Third Parties: We shall keep your Personal Information and Sensitive Personal Data / Information private and confidential. We may disclose your Personal Information and/or Sensitive Personal Data / Information to prevent an emergency, , to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a summon or court order).
Disclosure to Third Party Service Providers and Online Partners: We may contract with various third parties who help us provide, maintain and improve the Website and the DiFin Services. For example, we use a third party to process payments made to us, and may subcontract out production, fulfillment, analytics, reporting or other operations. We also contract with several online partners to help manage, monitor and optimize our Website and the DiFin Services and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question. We cannot guarantee that such third parties will not disclose your Personal Information. In no circumstances, DiFin shall disclose data in relation to your financial status, income statements, earnings, source of earnings, personal identification numbers, passwords, code numbers, bank account numbers, credit card numbers, expiry dates relationship numbers, CVV numbers, encryptions, cookies and other such electronic details.
Disclosure of Non-Personal or Other Information: We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify you personally.
Internet Advertising: We may use third party service providers to serve ads on our behalf across the Internet and sometimes on the Website. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most major websites.
Disclosure to Credit Rating Agencies & Reserve Bank of India: To make an improvement in its business DiFin may in share the Personal Information of a user with a Credit Rating Agencies and the information shall be shared with Credit Rating Agencies in the event, Reserve Bank of India issues guidelines or direction in this regard.
WHAT ABOUT COOKIES AND WEB BEACONS?
A web beacon is an often-transparent graphic image, usually no larger than a 1×1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the Website or receiving the e-mail.
Most Internet browsers are set up to accept cookies automatically. You can set your browser to notify you when you receive a cookie, allowing you to decide whether or not to accept it. For some web pages requiring an authorization, cookies are not optional. Users choosing not to accept cookies or similar devices will probably not be able to access those pages or their products and services
DOES DIFIN PROTECT MY PERSONAL INFORMATION?
Personal Information: Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.
Website Content: The content that you store, post, or transmit on or through the Website, such as message board postings, storefront pages, and images on your Products, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your Personal Information to other users that you know to be trustworthy. You should not assume that your content will be kept private.
HOW CAN I REVIEW AND MAKE CHANGES TO MY PERSONAL INFORMATION?
For your protection, you will be required to provide proof of your identity to obtain a copy of your Personal Information. If your Personal Information changes or if you no longer want to use the DiFin Services, you may correct, update or deactivate your Personal Information and/or your account through the account management screen. If you would like to deactivate or terminate your account you can also contact us at firstname.lastname@example.org / email@example.com .
If you choose to use our referral service to tell a friend about the Website or the DiFin Services, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number or any other Bank details on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Given that the Internet is a global environment, using the Internet to collect and process Personal Information necessarily involves the transmission of data on an international basis. By providing DiFin with your Personal Information you acknowledge and agree that we may store your Personal Information and transfer it to and from our servers.We endeavor to protect all Personal Information collected through the Website in a safe, confidential and secure manner.
WHAT ABOUT CHILDREN’S PRIVACY?
The DiFin Services are intended for users ages 18 and older only. Accordingly, we will not knowingly collect or use any Personal Information from individuals that we know to be under the age of 21. In addition, we will delete any information in our database that we know originates from an Individual under the age of 18.
CAN I OPT-OUT FROM RECEIVING COMMUNICATIONS FROM DIFIN?
We provide you the opportunity to opt-out of having your Personal Information used for certain purposes. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org. We also offer you an opportunity to opt-out of certain communications through the account management screen. If you need assistance, you may contact us at email@example.com.
Contacting us by Telephone
If you communicate with us by telephone, we may monitor or record the call. This is done for reasons such as maintaining the integrity of your account, providing effective and timely service, and the improvement of DiFin’s products.